Privacy Policy

Effective Date: October 30, 2026
Supreme Quality Electric (“we,” “us,” or “our”) provides electrical services in West Palm Beach, Florida and the surrounding area. This policy explains how we collect, use, and protect your information when you visit our website or contact us.

Information We Collect
When you visit our website, we may automatically collect non-personal information such as your domain name, IP address, browser type, and operating system.

We collect personal information, such as your name, address, phone number, and email address, when you request service, submit a form, or contact us about our services or website. If you agree to receive text messages, we keep a record of your choice with the request, so that we know not to text you without your agreement.

How We Use Your Information
We use the information we collect to provide, maintain, evaluate, and improve our services and website; fulfill requests for information; schedule and confirm appointments; and provide customer support. We contact you by phone or email about the work you have asked for. We do not send marketing email. We send text messages only as described in the SMS / Text Messaging section below.

Sharing Your Information
We do not sell or rent your personal information. We share it only with service providers who help us operate our business — for example, our web host, our email delivery service and our spam-filtering provider — and only as needed for them to perform those services for us.

We may also disclose personal information when required by law, or when we believe disclosure is needed to investigate unlawful activity, protect our property rights, or identify violations of this policy.

Security
We follow generally accepted industry standards to protect your information. This website does not collect payment card details, so there is no card information for us to hold. Only staff who need your details to carry out the work can access them, and the site is hosted on secured servers.

Cookies
This site does not use advertising cookies, cross-site tracking or analytics cookies, and we do not sell your information.

Links To Other Websites
Our website may link to other sites. We are not responsible for the content or privacy practices of those sites.

Surveys
If you are asked to take a customer survey, taking part is voluntary and you can skip any question. We may keep your contact details so that we can follow up on what you tell us.

SMS / Text Messaging
Supreme Quality Electric sends text messages only to customers who opt in. Consent to receive text messages is not a condition of purchase.

How you opt in:

• Online: On our service request form, we ask whether you agree to be contacted by SMS. The choice is set to “No” unless you select “Yes”, and you can submit the request either way.
• Verbally: When you first register with us, our staff will ask whether you want to receive text messages. We record your answer.

What we send: Appointment reminders and confirmations, technician dispatch and arrival updates, billing and account notifications, and customer satisfaction surveys. We do not send marketing text messages.

Message frequency: Varies based on your service activity.

Cost: Message and data rates may apply.

Help: Reply HELP, call (561) 863-7304, or email [email protected].

Opt out: Reply STOP to any message. You will receive one confirmation text, and no further texts will be sent unless you opt in again by replying START.

Your mobile information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Full messaging terms are in our SMS Terms & Conditions.

How To Opt Out
You can stop receiving communications from Supreme Quality Electric at any time:

• Text messages: Reply STOP to any message from us. You will receive one confirmation text, and no further messages will be sent unless you opt in again by replying START.
• Email: Reply to any email from us and ask us to stop, or call the office and ask to be removed from our mailing list.
• By phone or email: Call (561) 863-7304 or email [email protected] and ask to be removed from our messaging lists.

After you opt out of text messages, you can still reach us by phone or email for service.

Your Consent And Changes To This Policy
By using our website, you agree to this Privacy Policy. We will post any changes on this page along with a new effective date. Use of our website is also governed by our Terms of Use.

Contact Us
If you have questions, or feel we are not following this policy, please contact us:

Supreme Quality Electric
1315 53rd St., West Palm Beach, Florida 33407
(561) 863-7304
[email protected]